The Experience
What can I expect at this event?
Embark on a sonic journey to discover yourself. Singer Felix Räuber and concert pianist and composer Justin Lehmann-Friese create a musical world inspired by Yann Tiersen, Ludovico Einaudi, Hans Zimmer, and Haevn. This experience invites you to let go and intensely experience your own emotional world.
Where does the experience take place?
See event description. The location varies by city.
Does the experience take place indoors or outdoors?
This experience takes place in an air-conditioned room.
How long does the event last?
Visitors typically spend about 2 hours on this experience.
Are food and drinks available for purchase on site?
Unfortunately, no food or drinks are available for purchase on site.
Is there parking on site?
Unfortunately, there is no parking at this venue, so we recommend that you do not arrive by car.
Will there be additional sessions/dates?
Unfortunately, we cannot guarantee that additional dates will be available. Please check the Confirmed Dates and Times page for current availability.
Does the experience include virtual reality?
No, this experience does not offer virtual reality.
Is there a dress code?
There is no dress code for this experience; a casual look is acceptable.
Can I buy tickets at the venue?
There will be a box office on-site. However, tickets may already be sold out by the time you arrive at the event. Therefore, we strongly recommend booking your tickets in advance to secure your spot. You can purchase tickets in the Fever app or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer tickets to another person free of charge. Simply tap "Transfer Tickets" on your ticket in the Fever app. Please contact us if you need further assistance. Please also remember to include your ticket order number.
Do I have to print my ticket?
No, your contactless tickets are validated directly in the Fever app.
I can't find my ticket. What can I do?
You can find your ticket in the Fever app, within the “Tickets” section. If you don’t have the app installed yet, you can download it from Apple Store or from Google Play. Please remember to log in with the same account you used to purchase your tickets. If you still can't find your ticket, please contact us.
Are refunds available? What is the exchange policy?
Refunds are not possible under any circumstances. For further information, please see our Terms and Conditions.
Accessibility
Do I have to show up at the start of my booked time slot?
Please arrive at the time indicated on your ticket; late entry is not permitted.
Can I bring pets? Are service dogs allowed?
Unfortunately, no animals, including service animals, are permitted at the venue.
Is the venue accessible?
Yes, the event will take place in an accessible location.
What items are prohibited at this event? Is smoking or vaping permitted on-site?
– Explosive substances
– Explosive devices
– Firearms and weapons
– Munition
– Gas pistols and cartridges
– Igniter parts
– All controlled substances
– Projectile/Boomerang
– Electric shock devices
– Pyrotechnics/smoke cannons
– Jammers/scanners/radios
– Radioactive/corrosive substances
Are there tickets for caregivers?
Guests who are wheelchair-bound are entitled to a free ticket. Accompanying or caring persons receive free admission on-site (no prior ticket booking is required).
As proof of the need for an accompanying or caring person, one of the following documents must be presented upon entry. Without this document, the accompanying or caring person cannot be issued a free care ticket on site.
Accepted documents include:
A registered “B”, “H” or “Bl” in the severely disabled person’s ID card.
The guest requiring assistance must have a valid admission ticket. If this guest is a child, the group must have at least one general full-price ticket to receive a free childcare ticket.
Is the experience accessible for deaf/visually impaired people?
Visually impaired people can enjoy this experience; however, this event is unfortunately not recommended for deaf people.
Will strobe lights be used during the event?
No strobe lights will be used during this event.
Are there any seating options? Can I sit down during the experience/exhibition?
Since this is a seated event, there is a seat available for each guest.
Are there restrooms at the venue?
The venue has restrooms—please ask our staff on site for directions.
Can I take photos or videos during the experience?
You are welcome to take and share photos. However, please be careful not to disturb other guests while taking photos. Professional equipment and tripods are not permitted.
Is there a Lost & Found office on site?
We recommend that you ask the event staff if your belongings have been found.
Is there a cloakroom on site?
Yes, there is a cloakroom on site — please ask our staff for directions.
Is there an age restriction?
This experience is only available to guests that are 12 years or older.
Is there an audio guide on site?
Unfortunately, this experience does not include an audio guide.
Unique concert formats
Intimate musical experiences
Immersive productions
